Privacy Policy

J Sterling's Wellness Spa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book services, subscribe to our emails, or otherwise interact with our business.

By using our website and services, you agree to the terms outlined below.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Billing information
• Appointment and service history
• Marketing preferences
• Website usage data (via cookies and analytics tools)
• Information submitted through forms or surveys

How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments
• Process payments
• Communicate regarding services and promotions
• Send email and SMS communications (when consent is provided)
• Improve our website, services, and customer experience
• Analyze website traffic and marketing performance
• Comply with legal obligations

Marketing Communications

By subscribing to our email or SMS lists, you consent to receive marketing communications from J Sterling's Wellness Spa.

You may unsubscribe from email communications at any time by clicking the "unsubscribe" link at the bottom of our emails. To opt out of SMS messages, reply "STOP" to any text message.

Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

We may use third-party services such as:

• Google Analytics
• Meta (Facebook & Instagram) Pixel
• Google Ads
• Other marketing and analytics platforms

These tools help us understand how visitors interact with our website and improve our marketing efforts.

Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Appointment scheduling platforms
• Payment processors
• Email and SMS providers
• Website and marketing platforms
• Analytics providers

These providers are only given access to the information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request corrections to your personal information
• Request deletion of your personal information
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is used, please contact us:

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.